If after receiving the product you are not satisfied with your purchase, you have the right to return the product within fourteen (14) days from the date of receipt.

Το Floral does not accept the return of products that have been damaged or used, unless it is wear or a manufacturing defect.

Shipping costs are borne by the customer except in case of product defect.

RETURN PROCESS

1. In case you want a product change, contact us at floral@europe.com or by a phone call at 
6947347209.

2. Pack the product you want to change. You send it together with the shipping note that was sent to you, the purchase receipt and the name card. In case of damage or destruction of the product upon receipt by us Το Floral has the right to refuse to change it.

3. Send the product to Floral | Gazi 141, Volos 38221

4. After we receive the product, we check its condition and send you the new product you want.